Privacy Policy

Welcome to Pulse4K. We prioritize safeguarding your personal information and upholding your privacy rights. For any inquiries or concerns about our policies or practices related to your personal data, please reach out to contact us via WhatsApp.

1. Data We Collect

We gather personal details that you willingly share with us during your registration for our IPTV service, when you show interest in learning more about us, our products, or services, or when you reach out to us.

We gather the following personal information from you:

• Contact Information: Your email is needed for account setup and communication.
• Payment Data: To facilitate your purchases, we collect the necessary data to process your payment, such as your payment method number (for instance, a credit card number). All payment details are securely held by our payment processor; kindly review its privacy policies.
• Device and Connection Information: When you use our service, we automatically gather your IP address and device details, including device type and operating system. This information is crucial for ensuring service delivery and security.

2. How We Use Your Data

We utilize the data we gather or obtain:

• To provide and manage your account. We utilize your details to set up your account and maintain its functionality.
• To process transactions. We utilize your information to charge you for our services provided.
• To send administrative information. We might utilize your email to inform you about your account details, service updates, and policy revisions.
• To protect our Services. We utilize IP addresses and device data for security reasons, including thwarting unauthorized access and reducing DDoS attacks.

3. Legal Bases for Processing

Your data is processed according to these legal foundations:

• Consent: We can handle your data only if you have provided explicit consent for us to use your personal information for a particular reason.
• Legitimate Interests: Your data may be processed when it is needed to pursue our valid business objectives, including the delivery of services and fraud prevention efforts.
• Performance of a Contract: In cases where a contractual agreement exists, we may handle your personal data to ensure we meet our contractual obligations.

4. Data Retention

Your personal information will be retained solely for the duration necessary to fulfill the objectives outlined in this privacy policy, unless a longer retention timeframe is mandated or allowed by legal obligations, including tax, accounting, or other regulatory requirements.

5. Cookies & Tracking Technologies

Cookies and comparable tracking technologies might be utilized to retrieve or retain information. These mainly consist of essential cookies necessary for the proper functioning of the website and client area. We do not employ intrusive tracking cookies for advertising.

6. Third-Party Services

Your data may be shared with third-party vendors, service providers, or agents that offer services for us or on our behalf, requiring access to this information to effectively perform their work. Examples include:

• Payment Gateways: For secure handling of your payments.
• Analytics Providers: We gather and analyze data to enhance our service (e.g., Google Analytics). Information is usually combined and anonymized.

7. Data Security

We have established suitable technical and organizational security protocols aimed at safeguarding any personal information we handle. Nevertheless, please keep in mind that we cannot assure you that the internet is entirely secure.

8. Your Data Protection Rights

Your rights concerning personal data may vary based on your geographical location.

• The right to access – You are entitled to ask for copies of your personal information.
• The right to rectification – You hold the right to demand corrections for any information you find to be inaccurate.
• The right to erasure – You are entitled to request the removal of your personal data when specific conditions apply.
• The right to opt-out – You can choose to stop receiving our marketing communications at your convenience.

To utilize these rights, please contact us via WhatsApp.

9. Children™s Privacy

This service is not designed for individuals under 18 years old. We do not intentionally gather personal data from anyone below this age limit.

10. Contact Us

If you wish to discuss this policy, please reach out contact us via WhatsApp.