Contact Pulse4K
Receive Pulse4K assistance for installation, billing inquiries, or channel requests. Our approachable team is accessible 24/7 via WhatsApp or email.
WhatsApp Support
The quickest method to contact us is via WhatsApp for immediate replies.
Chat on WhatsAppLive Chat
Prefer chatting? Utilize the chat widget if it's accessible. If not, email us.
Start a RequestGet in touch
General Inquiry
Have inquiries regarding setup, billing, or services? Contact us.
Sales & Billing Assistance
Receive suggestions, oversee strategies, or address billing inquiries.
How Can We Help You?
Pick a category to receive customized support and fast links.
Setup & Installation
In-depth guides for Smart TV, Firestick, Android, iOS, MAG, and more options.
Billing & Payments
Invoices, receipts, and payment problems. We utilize secure Stripe checkout.
Technical Issues
Questions regarding buffering, EPG, or apps? We’ll assist you in optimizing.
Channel Requests
Searching for a specific channel or region? Let us know, and we’ll verify.
Account & Activation
Haven't received your activation email or credentials? We will promptly verify and resend.
Apps & Compatibility
Discover top IPTV applications and optimal configurations tailored for your device.
Frequently Asked Questions
Fast responses to frequently asked questions regarding support, setup, billing.
Kindly provide your device, app, plan, and a short description of the issue or request.
Please inspect your spam or junk folder. If you don't find it, contact us via WhatsApp and we will resend it promptly.
Certainly, there are extra connections that you can obtain as add-ons. Inquire with sales for details.
Check our Installation page for clear, step-by-step instructions for Firestick and similar devices.
We invite you to check our Refund Policy for details on eligibility and submission process.
Smart Television: Smart IPTV or IPTV Smarters. Android Devices: TiviMate or IPTV Smarters. iOS Devices: GSE Smart IPTV or IPTV Smarters.
Utilize a connection speed exceeding 30 Mbps, connect via 5GHz Wi Fi or Ethernet, enable hardware acceleration, expand buffer size, and halt other downloads or streams.
Within your application settings, utilize the refresh or reload options for both the playlist and EPG. If necessary, delete and reinsert your M3U and EPG URLs.
We process major cards using Stripe.
Absolutely. You can adjust your renewal settings through your account or reach out for help.
Our Response Times
- Immediate assistance: within 1-2 hours
- Email assistance: 2-8 hours
- Technical challenges: Quickly